Our Frequently Asked Questions
We hope that these FAQ’s help inform you on possible questions on our disco services. If not, feel free to get in touch!
How much do you charge and will there be any extra to pay?
An additional cost will only be incurred if the client (on the night) requires the DJ to play for longer than specified in the contract. The additional hourly rates will be specified in the contract before signing.
Does it make any difference to the cost if my party is upstairs?
In most venues we do not charge any extra for going upstairs, if the access is good and the venue has an adequate lift system (based on size and loading). Any additional charge will be incorporated into the quote to allow for the estimated extra time it will take to load in and load out. Onstage will not undertake any work on the upper floor in venues without a lift system.
Do you issue a contract and confirm in writing?
Yes, a contract will be sent out to you detailing all aspects of your event along with a set of Terms and Conditions of Hire. Once we receive the signed contract along with the deposit, we will sign it and send you a copy. Once the deposit has cleared the bank, we will send you confirmation of your booking.
How can I be sure you won't let me down?
We have both agreed and signed a contract; it is specific to your event and legally binding to all parties. In the rare event of an emergency preventing us from attending, we will endeavour to supply a replacement. This is all detailed in our terms and conditions of hire
Have you got Public Liability Insurance (PLI)?
Yes. OnStage has £10m of PLI cover.
Is your equipment PAT tested?
Yes. Every item of equipment and cabling is regularly PAT tested in accordance with the Electricity at Work Act 1989. A copy of our test records are available in PDF format upon request.
What will the DJ wear?
Our dress code is smart casual; if you require a specific dress code, please make this known when making your enquiry.
How long do you need to set up, and how much space do you require?
For most functions we require an hour for both set up and break down, with a minimum area of 5m wide x 2m deep to work in.
What kind of music do you play?
OnStage will play what you and your guests want, whether it is a supplied play-list or requests on the evening. Although bear in mind, we can only play about 15 to 20 songs an hour.
How do I pay?
We require a deposit with the signed returned contract engaging our services, with the balance paid no later than fourteen days prior to the event. Instalments can be arranged by prior notice. If our services are engaged less than one calendar month prior to the event, then the full balance will be required with the signed returned contract. All bookings are confirmed in writing either by email or post and a receipt/invoice will be provided. Further details on payment and cancellations can be found in our terms and conditions of hire.
What kind of lighting do you use?
This will vary due to the size of the function, available power and what has been booked. We use a wide range of mainly LED Lighting effects:
- Moving Head spots & washes
- Sweepers
- Mirror ball simulators
- ParCans
- Pinspots
- Strobes
- High powered RGB Lasers
- Haze generators
